Senior Consultant

Duties and responsibilities:

• Provide Navigator system design based on requirements analysis, implementation, training, and ongoing support services including: high-level and detail design, software installation and configuration, customization, data conversion, testing, procedure documentation, group and one-on-one training, on-site and remote support
• Develop effective solutions through in-depth understanding of client processes and workflows
• Perform light customization including custom reports and work effectively with development to meet more complex custom programming, integration, data conversion, and upgrade requirements
• Manage projects through all phases (kick-off through implementation and support) and provide regular project status updates and budgetary reports to client
• Achieve established objectives and deadlines; ensure that project milestones are met, and project deliverables are delivered on time, on budget and to specification
• Document, prioritize, and promptly resolve all issues, tasks and risks that arise at any stage of the client relationship
• Manage client expectations, interact with senior client management, ensure client satisfaction and ecstasy
• Support business development by assisting sales staff and client services management with requirements analysis, demonstrations, responses to RFP's, estimates and proposal preparation
• Conduct partner channel and end-user training classes

Qualifications (ideal candidate):

• Bachelors degree in accounting or other business degree; CPA, CMA, or MBA a plus
• In-depth knowledge of accounting and business practices and processes
• Fund accounting and/or governmental experience a strong plus
• Information systems minor or associate degree, or other formal information technology education a plus
• Navision certification or any experience using or implementing Navision an extremely strong plus; experience with Navision, Great Plains, Solomon, or other similar business software a requirement
• Working knowledge of computer networks
• Some experience with Windows programming tools such as MS Access, FoxPro, Visual Basic, Delphi
• Microsoft Office skills, especially Microsoft Excel
• Articulate verbal/written communications and strong presentation skills
• Ability to write reports, business correspondence, and procedure documents
• Formal project management and project status communication skills
• Excellent time management and personal organization with efficient, disciplined work habits
• Ability to set appropriate priorities, multi-task, and work calmly under pressure
• Equally comfortable working independently or within a team environment

Assertive, confident, professional style, but with personable and empathetic demeanor

If interested please send resume to careers@serenic.com.