The goal of every Human Services organization is to provide the best
services possible to their consumers. Along the way, you must be able to
store and access highly personal information about your consumers, while
always respecting privacy regulations; recoup your costs for the services
provided; and report to your board and your funding sources about the
impact your organization has on the community.
With Serenic Navigator’s CommunityCare, you have a single repository for consumer
information, recording services that you provide, and your financial data that is tightly
integrated with our Financial Management system for effective control and accountability.
CommunityCare Allows You To:
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Enter and store detailed information about each consumer, while still ensuring
that each employee is allowed access to only the information allowed under
privacy restrictions.
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Record services provided.
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Automatically calculate the rate paid to a consumer for sheltered workshop activities.
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Invoice one or more funding sources for services provided to consumers.
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Report on the services provided to your consumers, whether theseservices were
invoiced or provided under a contract, grant, or volunteer program.
Enter and Store Detailed Consumer Information
Enter detailed information for each consumer, from emergency contacts to agreements
from funding sources. Allow departments to share information, but secure
each field to ensure that you are respecting HIPAA (the Health Insurance Portability
and Accountability Act of 1996) restrictions. View details on the services authorized,
provided, and invoiced for each consumer.
Record Services
Track all the services that you provide to your consumers – whether you invoice for
the service or not. Define calculations for invoiced services to meet the billing requirements
of specific funding sources. Ensure that the consumer has been approved by
the funding source to receive the service, and that you have not exceeded the units
of service allowed.
Calculate Rates for Sheltered Workshop
The rates paid for sheltered workshop are complicated: piece rates, hourly rates, and
assessment rates. Additionally, the reporting requirements such as the Javits-Wagner-
O’Day (or AbilityOne) Program are extensive. CommunityCare automates this process
for you, easing the timesheet and payroll process for your staff.
Recover Your Costs for Services Provided
Automatically create invoices for your funding sources and as payments come in, post
deposits against invoice line items. Easily transfer open balances to secondary funding
sources. All this information is posted directly to your general ledger, ensuring that your
financial data is always up-to-date.
Produce Comprehensive Reports
All non-profits must be able to produce reports on their organization, and Human
Services organizations are no exception. Human Services organizations must be able to
produce a variety of reports – from reports on the services provided to reports on the
costs entailed. With CommunityCare, you have total access to your program and fi nancial
information, enabling you to produce the reports you need for your stakeholders.
To learn more, call 877-737-3642 or email us at serenicmarketing@serenic.com.