NGO Financial Management Case Studies


Partners in Health (PIH)
PIH’s mission is to provide preferential options for healthcare for the poor in its nine locations around the globe. With more than 6,000 employees and a $65 million annual budget, PIH is able to help more than 2 million patients a year as part of its efforts to break the vicious cycle of poverty and disease. PIH used disparate financial systems across its six major locations, making fund consolidation and reporting difficult. The organization was searching for a fund accounting system that could provide a common solution across its global locations in multiple currencies and languages. PIH implemented Serenic Navigator for complex fund and project management and its centralized global system that provides views across all languages and currencies.


mothers2mothers (m2m)
m2m is a multinational NGO with a mission to create an effective, sustainable model of care that provides education and support for pregnant women and new mothers living with HIV/AIDS. At more than 500 sites across Africa, m2m has helped over 800,000 women in the last year live long and healthy lives, deliver many healthy babies, caring for their families and having hope for the future. m2m needed to implement a financial management system with a true fund accounting solution that could help it handle cost allocation, grant management and consolidation of all data from various countries using multiple currencies. Just three months after implementation, m2m has benefitted from streamlined financial reporting across its sites using Serenic Navigator’s consolidation feature.


Family Health International (FHI)
FHI is a leading global health and development organization with a mission to improve lives worldwide through the synergistic strengths of research and programs in public health. More than 2,300 employees enable FHI to carry out its programs in more than 55 countries. FHI needed to replace several outdated accounting programs with a modular financial management system that would incorporate fund accounting, handle multiple currencies, respond to the needs of a diverse set of funders and grant requirements and match its complex geographic requirements. Serenic Navigator for Microsoft Dynamics NAV was selected and has been implemented in 10 FHI locations to date.


Trans World Radio
Trans World Radio (TWR) is an international Christian broadcasting ministry that has been proclaiming the Good News of God for more than 50 years. TWR began a search in 2001 for a new global fund accounting system because its former system was no longer supported, making it far too expensive to maintain. TWR also looked for an accounting system that could grow with it, not a system limited to today's requirements only. After considering over 50 products, TWR selected Serenic Navigator to meet its global requirements.


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