Services & Support

Serenic Navigator – Professional Services

Learn how to get the most out of your Serenic Navigator solution. Draw on our decades of experience with hundreds of organizations and their best practices to help you configure the system that’s right for you, and motivate your users to harness its power and insights.

“Our mission is to help Serenic Software customers achieve operational excellence through the effective implementation of Serenic Navigator.”
Director, Customer Care, Serenic Software

Project Management
At Serenic, we place a tremendous value in the project management discipline. Our methodology has proven itself many times over to be the key factor in bringing many complex projects to go-live.

Application Consulting
Serenic’s Principal and Senior Application Consultants are instrumental in the implementation of the Serenic Navigator solution. They help bring the software to life. They’ll start with a detailed analysis of your requirements, and match those needs to the software’s many capabilities. From there, they help to configure the software, help convert data and test the solution and train the users.

Customizations
Serenic prides itself on its robust functionality out of the box. However, our customers sometimes need customized functionality to round out the job. When needed, we have a team of seasoned developers ready to take on the most complex and unique organization needs, and to turn that vision into a reliable software solution.

Enhancements and Upgrades
Serenic continually enhances the Serenic Navigator solution with new features and innovations, the latest tax information and regulatory changes, and the latest Microsoft Dynamics NAV releases. We recommend that our customers budget for an upgrade every 18-24 months, and when that time comes, we have the experienced staff to make upgrading as seamless as possible.

Education
Getting the training that you need to learn how to use your software will always bring you greater satisfaction and success, allowing you to get the most out of your investment. The Serenic Education team offers you several different training options, from self-paced, online training to web or in-person instructor-led training.

A Selection of Our Customers