Services & Support

Overview

Serenic Software’s team of dedicated client services professionals with market expertise provide outstanding project management, implementation and post-implementation services to customers around the world. Our solutions for nonprofits and public service organizations are all-encompassing and are designed to ensure you get the most out of your Serenic solution every day.

Serenic offers multiple solutions, so support and professional support requests can be accessed based on the product you are currently using. Choose from:

Serenic Navigator

Support requests:
Phone support:

800.289.2014 press 3 (8am to 7pm EST, M-F)

Ticketed email support:

Serenic Navigator for K-12 School Districts

Serenic Navigator for Nonprofits

Professional services:

Learn how to get the most out of Serenic Navigator with our professional services.

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WenGAGE

All support requests for i-Accounting System and i-Student Information System:

Support and professional services

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NaviPayroll

Support requests:
Phone support:

800.289.2014 press 6 (8am to 7pm EST, M-F)

Ticketed email support:

NaviPayroll

Professional services:

Learn how to get the most out of NaviPayroll with our professional services.

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Navi products for Manufacturing and Warehousing/Distribution

Support requests:
Phone support:

North America: 800.663.5386
Europe: +44 (0) 1635 521140

Ticketed email support:

Support for NaviNet, NaviTrak, NaviView, and NaviBridge

Professional services:

Learn how to get the most out of NaviNet, NaviTrak, NaviView, NaviBridge with our professional services.

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SunPac

Support requests:

SunPac

Professional services:

Learn how to get the most out of SunPac with our professional services.

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Bellamy

Support requests:

Bellamy K-12

Bellamy Muni

Professional services:

Learn how to get the most out of Bellmay with our professional services.

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A Selection of Our Customers