Services & Support

Coronavirus COVID-19

Serenic Software has been closely tracking Coronavirus (COVID-19) and the impact it continues to have on businesses and communities. Please be assured that our primary concern is the health and well being of our employees, customers and partners and that we are fully committed to making work environments as safe as possible. You can continue to expect the same high level of service from Serenic Software so please continue to use the normal methods to contact members of our team, including customer support. Learn more about Serenic’s response to COVID-19.

Overview

Serenic Software’s team of dedicated client services professionals with market expertise has been providing outstanding project management, implementation and post-implementation services to customers around the world. Our solutions for public service organizations including K-12 school districts/boards, public sector, nonprofits, NGOs and manufacturing and warehousing/distribution are truly all encompassing and are designed to ensure you get the most out of your Serenic solution every day. As one of our valued customers, you’ll soon discover that we don’t just talk about commitment – we deliver it!  Select your solution from the list below to see the range of services and support available, including:

  • professional services
  • education and training
  • solution upgrades
  • customer and technical support
  • customer self-service portal

Serenic Navigator – Learn about the exceptional professional services you’ll receive >>

NaviPayroll – Learn about the outstanding professional services we offer >>

Navi products for Manufacturing and Warehousing/Distribution – Learn more about the gold standard for professional services >>

We’re just repeating what our customers say about our services.

  • NaviTrak – Materials Synchronization
  • NaviView – Touch Screen Terminal
  • NaviNet – Data Collection Platform
  • NaviBridge – Integration to ERP

A Selection of Our Customers