Services & Support

NaviPayroll – Technical Support for Partners

At Serenic, we are dedicated to providing premium support in a timely manner. Our technical staff is certified for Microsoft Dynamics 365 Business Central and payroll in US and Canada.

How to Find Support and Resources:

  • Visit SerenicSource – a password-protected customer portal for recent releases, downloads, and support cases. Access is available to Software Reseller and Services Partners who can access support tickets for their customers.
  • 800.289.2014 press 6 (8am to 7pm Eastern Time, Monday through Friday)

Serenic NaviPayroll Partners are the designated SerenicSource Master Account Holder and are responsible for providing login information to others. To obtain your Master Account Holder login, please email

A Selection of Our Customers