Solutions

InfoStrat Solutions & Services

InfoStrat, a division of Serenic Software, is a long-established organization and Microsoft Gold Partner, who is focused on delivering solutions for federal, state, and local government, nonprofit (NPO) and NGO organizations throughout the United States.

InfoStrat’s software solutions include victim services, grant maker, case and ticket handling and professional services, based on its proprietary intellectual property that uses Microsoft Dynamics 365.

A Selection of Customers

Overview:

SAVIN Victim Notification System

The SAVIN Victim Notification System helps correction agencies manage contacts and alerts when offenders are transferred or released. State departments of correction and county jails must deploy a system for notifying victims, constituents, law enforcement officials and other stakeholders when an offender’s custody status changes. SAVIN is built on the proven Microsoft Dynamics 365 (formerly CRM) and SharePoint platforms which provide flexibility, scalability, integration capabilities and powerful workflow features. Key features include:

  • Real time data
  • Personalized notifications
  • Single offender record
  • Administrator self-service
  • Full traceability
  • Continually improving technology

Click here to learn more about SAVIN Victim Notification or email us.

Victim Case Management

The Victim Case Management solution helps agencies streamline data management and reporting capabilities, enabling administrators to focus on helping victims. Our customizable solution is built on the proven Microsoft Dynamics 365 which provides flexibility, scalability, integration capabilities and powerful workflow features. Key features include:

  • Integrated information
  • Day to day management
  • Portable victim case information
  • Data collection for VAWA MEI, VOCA PMT and other reports
  • Portal accessibility
  • Flexible security to protect privacy
  • Fully integrated with SAVIN Victim Notification

Click here to learn more about Victim Case Management or email us.

Grants Manager Plus

Grants Manager Plus provides grantors with an all-in-one, integrated solution that simplifies the grant making process from initial solicitation through review, scoring, award, payment processing, and post award reporting. Key features include:

  • Online grant application form
  • Review and award workflows
  • Communication tracking
  • Emails and document tracking

Click here to learn more about Grants Manager Plus or email us.

GOVCON

Use Dynamics 365 to automate business processes, capture market intelligence & administer proposal management. Dynamics 365 for Government Contractors provides government contractors with a flexible solution that helps automate business capture processes, including market intelligence analysis and in-depth proposal management. Key features include:

  • Capture market intelligence
  • Manage proposals
  • Flexible reporting
  • External interfaces

Click here to learn more about GOVCON or email us.

Enterprise Case Management

Simplify large scale email-driven case management in Dynamics 365 to improve your customer service performance. The Enterprise Case Management Toolbox is a Microsoft Dynamics 365 plug-in designed to simplify large scale case and ticket handling. Key features include:

  • Email SPAM detection
  • Classification by type and priority
  • Assignment by classification
  • Custom email templates
  • Case workflow visualization

Click here to learn more about Enterprise Case Management or email us.

Testimonials

“THE VICTIM SERVICES SYSTEM PUTS US AT A VERY HIGH BAR. I THINK WE HAVE THE BEST VICTIM SERVICES DIVISION IN THE COUNTRY, BUT OUR NEW SOFTWARE SYSTEM IS AT THE TOP. OTHER STATES HAVE BEEN ASKING EVER SINCE WE BEGAN THE PROCESS AND I THINK YOU’LL SEE THIS SYSTEM ROLLED OUT ACROSS THE COUNTRY BASED ON WHAT WE’VE LEARNED IN TEXAS.”

TEXAS DEPARTMENT OF CRIMINAL JUSTICE

A Selection of Our Customers